The category report offers the ability to visualize totals across category with more detail. This can be useful when determining which characteristics demand more attention and effort at a high-level. Within this report you can view your specific feedback totals based on the categories you have selected to be included within your survey.
- Every question of the survey has been associated with a driver/category. This section gives the favorability scores for each category present in the survey.
- On clicking on the SEE DETAILS tab on any of the category, it takes to the question wise detail (under that category) about the favorability scored.
- You can further deep-dive and analyze hot-spots by segmenting across different dimensions and plan ways to mitigate concerns.