Homepage > > CUSTOMER ON-BOARDING CHECKLIST (SURVEY ONLY)
At hyphen, we follow a 5 step approach for every new customer who signs up with us.
Click on each link below to understand in dept about each steps:
- Whitelisting – takes about 1-2 days.
- Preparation of employee data – This usually takes about 1-2 weeks depending on data quality.
- Survey Questionnaire preparation – This can be completed in 1 day (or may take more depending on the approval hierarchy of the organization).
- Testing of survey with a small group – This can take about 2-4 days depending on the test group size and readiness.
- Communication – This takes anywhere between 1-4 days (we request these communication goes out from the senior management).