How do I speak privately to my employees and resolve localised issues efficiently?
Comments from anonymous surveys are generally non-actionable. With Hyphen’s Private messaging feature, you can now reach out to user referencing their comments privately, and resolve issues in a trusted environment, without compromising their anonymity.
Note: Being the admin, you will not get to know who has given this comment. It will still be hidden and you will know the identity only if the user wishes to specify this during the private conversation.
Additionally, if HR Manager Mr. Adam has initiated this private conversation, then the concerned user will receive an email stating “Adam has initiated a private conversation with you..” and gives the message what you have sent. The user can click on “Respond Anonymously” and continue the conversation with Adam.