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Internal Launch

Continuous internal communication is the key for better adoption of Hyphen across the organization.

Key Adoption Factors


  • Pre-Launch email from CEO or senior executive to emphasize strategic importance:
    • Why are we launching the surveys/Polls/Employee Voice?
    • When will high-level results be provided to employees?
    • Post-Close email to thank participants and re-state next steps


  • Review participation at granular level
  • Make local managers accountable
  • Put in place incentives or a competition to drive high survey completion

Commitment to Change

  • Strive to understand the root causes of low scores
    • Various reports from heatmap, category, Questions, comments and participation all aids in determining the hot-spots.
  • Follow-on on issues not well understood
    • Follow-up with group, teams, managers etc to better understand issues through targeted Pulse polls or informal communications.
  • Fine-tune programs for next cycle
    • frame better questions, strategy for the next survey runs.
  • Train HR Business Partners and Business Managers
    • Make business managers and HRBPs accountable; Make them use the Hyphen platform and train them on action plans.
  • Make action planning the most important part of the process
    • Continuous improvement is the way to achieve higher employee engagement and trust.
  • Identify low hanging fruits that can be addressed promptly
    • Communicate the changes made, this will improve the trust factor between employees and employer.