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Our Benchmarking Data

Our Framework Includes Benchmarks, By Industry and Company Size

All of our 50 engagement questions come with benchmark data, allowing you to compare your engagement scores and engagement driver scores to the average of other companies of your size and industry. We provide the benchmarks for the following industries

  • Technology
  • Retail
  • Hospitality
  • Hospitals
  • Healthcare (minus hospitals)
  • Manufacturing
  • Non-profits
  • Professional Service

And different company sizes include

  • <500 employees
  • 501-2500 Employees
  • 2501-5000 Employees
  • 5000+ Employees

Our benchmarks for each {industry x size} segment are based on panel data collected from a randomized set of 1,200 US-based employees, combined with data collected from our 60+ customers (150,000+ employees). We will update our benchmarks every quarter as more data is collected.

In addition, going forward, our Engagement model and benchmarks will be tested every 6 months with our partners at NYU for reliability (with “alpha” statistic and with factor analysis).

Benchmark data on the overview results screen
Benchmark data on heatmap screen