Generally, Employee Engagement surveys encompass 20 to 40 diverse questions, but the main objective is not to solve individual problems or to look at individual questions’ scores in silos. Rather, the objective should be to understand how Employee Engagement overall can be improved.
Understanding what really “drives” Engagement within the company requires examining relationships between individual responses on questions considered “outcome” (eNPS, engagement, happiness, satisfaction) and questions considered “drivers” (workplace, manager, leadership, company performance, etc). To put it simply, you’d want to know:
- which questions are most consistently answered positively among the most engaged employees?
- and which questions are most consistently answered negatively among the most disengaged employees?
Hyphen’s newest feature Driver Impact Analysis uses advanced statistical analysis to identify drivers (i.e. questions) that are highly correlated to the overall outcome (say, engagement). It runs through all the survey responses and analyzes the voting patterns of highly engaged employees and those of the least engaged employees.
Driving max ROI from your surveys and follow-on initiatives
With Driver Impact Analysis, Hyphen enables organizations to know where they need to invest going forward to get the most engagement bang for their buck and prioritise their survey action plans.
From our initial runs, we found a valuable insight in one of our customers’ surveys. Questions under two factors – “Compensation” & “Work Life Balance”, pet peeves of every employee across the globe, predictably scored low in the survey. However upon running the Driver Impact Analysis, it was found that these two were low impact drivers and “Supervisor Feedback” was highly correlated to employee engagement.
Quickly, an action plan that included 30-day mandatory 1-on-1’s between employees and managers was launched, and they followed up with regular pulses to understand the progress. They are receiving positive feedback, even though it is early days
The true strength of Driver Impact Analysis lies in the fact that it easily prioritises focus areas using solid science in the click of a button – a task that typically takes weeks of subjective stakeholder meetings.
Want to give this a try?
Pre Requisites to setting up the Driver Impact Analysis for the surveys: Select one question amongst all the others as a outcome question for driver impact analysis at the time of adding questions for the survey.
Once the survey is complete and you have the data, driver analysis will help you find the correlation between the responses in the outcome question and all the driver questions and determine the impact.
- To view Driver Impact Analysis for the survey
- Navigate to reports.gethyphen.com > Survey Tab > Click “See Results” on the concerned survey row
- Click on “Questions” Tab.
- On the left column, the report displays the Driver Imapct with blue lines.
- Higher the correlation, higher is the impact and is denoted with a blue lines. The more number of blue lines, the higher the impact and it can sorted from highest degree of impact to lowest.